VoiceWeb has a complete solution package for
Telecom Operator Customer Care Automation, aiming to
enhance customers' experience,
reduce operational costs and
offer consolidation of scattered services.
The proposed solution is fully custom, to meet our client's needs and objectives; but more importantly to satisfy end-users' need for exceptional customer experience.
Detailed segmentation, service proposition per customer group and unique Speech User Interface (SUI) design are top priorities when proposing speech services to our telecom partners.
Examples of Customer Care Products for All Mobile Users:
Examples of Customer Care Products for Post-Pay Users:
Examples of Customer Care Products for Pre-Pay Users:
Example of Communication & Content VAS:
For more information feel free to contact us.